Question 1

One AirPod plays much quieter than the other. Is it broken?

Accepted Answer

Usually, no. In 90% of cases, this is caused by earwax clogging the internal mesh. We perform a professional deep cleaning using ultrasound and specialized solvents, which restores the original loud and clear sound.

Question 2

Do you repair fake or replica AirPods?

Accepted Answer

No. We provide services exclusively for original Apple products. Copies (replicas) have different internal components that are often impossible to repair, and spare parts are not available for them.

Question 3

My AirPods die very fast. Can the battery be replaced?

Accepted Answer

Yes! Many people think AirPods are disposable, but we can replace the batteries in both the earbuds (AirPods 1, 2, Pro) and the charging case. This is much cheaper than buying a new pair and gives your headphones a second life.

Question 4

I washed my AirPods in the washing machine. Can they be saved?

Accepted Answer

It is possible. Do not charge them and do not put them in the case! Bring them to us immediately. We will open the device (if possible) and perform ultrasonic cleaning to remove water and corrosion.

Question 5

The charging case light doesn't turn on. Is it the port?

Accepted Answer

It could be the charging port or a dead battery in the case itself. We offer diagnostics to determine if the Lightning/USB-C port needs replacement or if the case battery has failed.

Question 6

My AirPods won't connect to my iPhone. What should I do?

Accepted Answer

First, try resetting them (hold the button on the back). If that doesn't help, the issue might be a hardware failure or a sync error between the two earbuds. We can fix pairing issues at our service.

Question 7

Do you repair AirPods Max?

Accepted Answer

Yes, we offer full service for AirPods Max, including headband repair, battery replacement, and fixing condensation issues (water damage) inside the ear cups.

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