Question 1

My older iMac runs very slow. Can it be sped up?

Accepted Answer

Yes! The main reason for slowness in older iMacs (2012-2019) is the slow mechanical Hard Drive (HDD or Fusion Drive). We can replace it with a fast SSD. This upgrade makes your iMac up to 10 times faster, launching apps instantly.

Question 2

Can I upgrade RAM or SSD in my iMac M1 / M3?

Accepted Answer

Unfortunately, no. In modern Apple Silicon iMacs (M1, M3 chips), the memory (RAM) and storage (SSD) are soldered directly to the processor. Upgrades are only possible on older Intel-based models.

Question 3

I see dark spots or 'clouds' in the corners of my screen. What is this?

Accepted Answer

This is a common issue caused by dust getting inside the display layers (LCD matrix), especially if the cooling system hasn't been cleaned for years. We offer a specialized matrix cleaning service to remove these spots without replacing the screen.

Question 4

The iMac won't turn on at all. Is it dead?

Accepted Answer

Not necessarily. Often the issue lies with the internal Power Supply Unit (PSU) or a power button failure. Our engineers can repair or replace the power supply to bring your iMac back to life.

Question 5

Do you repair cracked screens on the new colored iMacs (24-inch)?

Accepted Answer

Yes. The screen on the iMac 24" is laminated (glass and LCD are one piece). If the glass is cracked, we replace the entire display assembly with an original quality part to ensure perfect color accuracy.

Question 6

The fan is extremely loud. Is it dangerous?

Accepted Answer

Yes. A loud fan means the cooling system is clogged with dust or the thermal sensor is failing. Ignoring this can lead to overheating and graphics card (GPU) failure. We recommend immediate cleaning and thermal paste replacement.

Question 7

How can I transport my iMac to your service?

Accepted Answer

We recommend transporting the iMac upright (on its stand) or flat in its original box. If you don't have a car, you can use our courier pickup service in Warsaw. We will handle the heavy lifting for you.

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