Question 1

My screen stays on during calls and I press buttons with my cheek. Is this the sensor?

Accepted Answer

Yes, exactly. The proximity sensor is responsible for turning off the display when you hold the phone to your ear. If it fails, the screen remains active, leading to accidental touches (muting calls, dialing numbers). Replacing the sensor fixes this immediately.

Question 2

Could my screen protector be causing the issue?

Accepted Answer

Yes! Poor quality or incorrectly installed screen protectors/glass often block the sensor. Before starting any repair, our technicians always check if removing or replacing the protective glass solves the problem for free.

Question 3

Will Face ID work after proximity sensor repair?

Accepted Answer

Yes. On models with Face ID (iPhone X and newer), the proximity sensor is part of the complex TrueDepth system. We perform a professional repair (often transferring original chips or microsoldering) to ensure your Face ID security remains fully functional.

Question 4

Does this sensor affect auto-brightness as well?

Accepted Answer

Yes, often the proximity sensor and ambient light sensor are located on the same flex cable. If your screen doesn't adjust brightness automatically or doesn't turn off during calls, replacing this module usually fixes both issues.

Question 5

How long does the repair take?

Accepted Answer

The repair typically takes between 30 to 60 minutes. We test the new sensor thoroughly to ensure it triggers at the correct distance and does not interfere with other functions like the front camera or speakers.

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FAQ - iPhone Proximity Sensor Replacement

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